Privacy Policy

Introduction

United Workflows Limited ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect the following personal information:

• Name and contact details (email, phone number)
• Company information and job title
• Information you provide in forms or communications
• Technical information about your use of our website

Cookies and Tracking

We use cookies and similar technologies to improve your experience on our website. For detailed information about our cookie usage, please see our Cookie Policy.

Website Performance Monitoring

We use AWS CloudWatch Real User Monitoring (RUM) to collect anonymous performance and usage data about how you interact with our website. This includes:

• Page load times and performance metrics
• JavaScript errors and technical issues
• HTTP request performance data
• General navigation patterns (anonymized)
• Browser type, device type, and screen resolution
• Geographic region (country/region level only)

This data is processed by Amazon Web Services and helps us identify technical issues and improve website performance. No personally identifiable information is collected through this monitoring. Data is retained for up to 30 days and is automatically deleted thereafter.

How We Use Your Information

We use your personal information to:

• Provide and improve our services
• Respond to your inquiries and requests
• Send you relevant business communications
• Analyze website usage and performance
• Comply with legal obligations

Legal Basis for Processing

Under GDPR, we process your personal data based on:

• Consent: For marketing communications and non-essential cookies
• Legitimate Interest: For website analytics and business communications
• Contract: To provide services you've requested
• Legal Obligation: To comply with applicable laws

Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service providers who help us operate our business
• Amazon Web Services for website performance monitoring (anonymized data only)
• Professional advisors (lawyers, accountants)
• Law enforcement when required by law

Your Rights

Under data protection laws, you have the right to:

• Access your personal data
• Rectify inaccurate information
• Erase your personal data
• Restrict processing of your data
• Data portability
• Object to processing
• Withdraw consent

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated revision date.